NHS App

You need to prove who you are to get full access to the NHS App. With full access you can:

• order repeat prescriptions and nominate a pharmacy where you would like to collect them
• book and manage appointments
• view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
• book and manage COVID-19 vaccinations
• register your organ donation decision
• choose how the NHS uses your data
• view your NHS number (find out what your NHS number is)
• use NHS 111 online to answer questions and get instant advice or medical help near you

As a parent, family member or carer, you may be able to add someone to your NHS App. This is sometimes called having a linked profile or having proxy access.

It has to be set up by the practice. You can then manage services for that person, using the NHS App or by logging in through the NHS website. 

Setting Up Access

You will need to contact us to set up your access. Both you and the other person need to be patients at our practice and you will need to provide identification. This is so that we can confirm who you are and check it’s appropriate for you to act for the other person.

This will enable you to:

• book an appointment for the other person
• request and manage their repeat prescriptions
• view some or all of their GP health record

If you would like to set up Proxy access please call or email the practice with the Name and Date of Birth of both parties and your relationship to them. 

Telephone:    01634 240238

Email:            Riversidemedicalpractice@nhs.net