Appointments

Configure Appointment Details

NHS App - Manage your appointments Online

Did you know that you can use the NHS App to view and manage your appointments. Click here to find out more. 

Urgent Appointments

For today or tomorrow (Monday to Friday)

  • Use an online form to request an appointment. This service, known as eConsult, is available Monday to Friday, 8am to 2pm. We respond before the end of the next working day or sooner when we are open.
  • Phone us Monday to Friday, 8.30am to 13:30pm or 3:30pm to 6.30pm.
  • Visit the surgery and speak with a receptionist when we are open.

 

When you get in touch, well ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We may be able to offer you an early morning, evening or Saturday appointment. Please ask for availability.

Routine Appointments

In the next two weeks

  • Use an online form to request an appointment. This service, known as eConsult, is available Monday to Friday, 8am to 2pm. We respond before the end of the next working day or sooner when we are open.
  • Phone us Monday to Friday, 8.30am to 13:30pm or 3:30pm to 6.30pm.
  • Visit the surgery and speak with a receptionist when we are open.

 

When you get in touch, well ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We may be able to offer you an early morning, evening or Saturday appointment. Please ask for availability.

Cancel or Change an Appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • reply CANCEL to your appointment reminder text message
  • phone us on 01634 240238 (Halling Medical Practice) or 01634 714317 (Cuxton Medical Practice) when we are open
  • visit the surgery and let the receptionist know in person.

 

Please tell us as soon as possible if you no longer need your appointment so we can offer it to someone else and help reduce waiting times.

If you regularly miss booked appointments, you may be asked to find an alternative GP practice and removed from our practice list.

Home Visits

Home visits are only available for housebound patients and for those too ill to attend the surgery Monday to Friday.

 

If you need a home visit, please call the surgery as early as possible, before 10:30am.

We will look at the information you give us and decide the most suitable person for you to see and what type of consultation you need. The doctor or nurse may consult with you face-to-face or by phone first.

If you need help when we are closed

      (NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5)

  • Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

We are a Training Practice

We are a training practice for doctors who are planning to become General Practitioners. From time to time we will have training doctors attached to the surgery.

Dr Krishna Malladi and Dr Catherine Gardiner are their trainers.  These doctors may be at different levels in their training. You have the right to refuse to be seen by them.  Please inform the receptionist if you wish to see another Doctor.